Copyright 2019

BRILLIANT HOME GROUP

Contact Us

• 86-760-22348618
• marketing@br-china.net
• No.4F, D-Building, #368 Donganbeilu, Guzhen Town, Zhongshan City, Guangdong, China.

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Q1

What are the main advantages of the products ? 

 Our products are made of solid K9 crystal (made by hand) or casting brass, so they are definitely heavy, we confident that the quality is excellent and design unique, so the price issurely a little bit high. Its superior materials, exquisite workmanship,splendid product style and the pursuit of perfection to detail, access to thelong-term favor of consumers in Europe, America, Southeast Asia, the MiddleEast and etc.We welcome you to visit our company and actually check our models, orweigh it with your hands. I believe you will feel value for money.

FAQs

Q6

What is you trade terms ? 
We accept Ex-works forsample order or LCL order, FOB\CIF\CFR\DDU for container order,we also acceptthe other trade terms by negotiate.

Q7

How can you control your quality ?

We have our quality controldepartment and professional QC team during production. We will arrange aspecial QC to inspect goods you ordered and share a photo inspection report toyou before shipment. Your order will be 100% inspected before shipment. 

Q8

Can I get a sample beforeorder ? 

Yes, sample test beforeorder is acceptable, Lead time for sample is about 2-3 weeks.

Q9

Is it OK to print my logo onproducts ?  

Yes. Please inform us formally before our production and confirm the designfirstly based on our sample.

Q10

What is your main products ? 

Table lamp, floorlamp, pendant lamp, wall lamp, ceiling lamp, chandelier, all kinds of lampshade, crystal art craft etc.

Q11

What is your companyadvantage ? 
• We have own factory,crystal factory & lighting factory.

• 20 years appointedOEM forEU.USA PRODUCT manufacturers,richexperience. 

• CE,UL,SAA,SASOcertificated. Standardized quality management, Satisfying quality. 

• More than 2000 items,samples upon request. 

• Excellent team forinternational business and after-sales service, your best supplier.

• 27000sq meters area,270workers,3 production factories, 2 showrooms and 1 export company. Your credible& safe cooperator. 
 

Q12

How long will you launch newdesigns ? 

We have a design team, thedesigns is updating every month.

Q13

Do you offer guarantee forthe products ? 

Yes, we offer 5 yearswarranty for our products.During the guarantee period,we can give a perfect solution based on fact.You can choose differenceways: Renewal part, Exchange goods or Refund...

Q14

Can I have your paper catalogue ? 

Sure. Please advise yourfull address and UPS/DHL/FEDEX account number.We willarrange posting out our full catalogs and business card but freight collect.Wehave e-catalogs which is available to share with you if request. 

Q15

Can you customize the lampsas per my drawing or my design ?

Sure. We could customizeexactly as per your drawing. Our research and development department couldsupport you to develop your customize products. We customize products for many Europeanand US companies,we also provide copyright protection. 

Q2

Is any discount for us ? 

We can negotiate thediscount if the order more than MOQ.

Q3

What is your MOQ ? 

Usually the chandelier for12pcs. The table lamp for 24pcs. We also accept trial orders. 

Q4

What is your lead time ? 

Sample time about 2-3weeks,container order time about 5-7 weeks. Based on your quantity

Q5

What is you payment terms ? 

We accept T/T, L\C at sight,Ali Trade Assurance, PayPal, Western Union, MoneyGram…Usually 30% depositwithin 3 days once confirmed order, 70%balance should be paid before shipment. We also accept the other payments by negotiate.